Cancellation Policy

Groovy Paws Galore works hard to help you get your orders as quickly as possible. Once your payment is accepted and your order is confirmed, it’s either immediately in process to be shipped or sent into production right away (please refer to our shipping policy for the list of products and their production times). Orders can only be canceled within 24 hours after they have been placed.

Please email us at as soon as possible with the subject line "CANCEL – [YOUR FULL NAME], # [ORDER NUMBER]". We’ll let you know what we can do!